Your privacy is important to Us. To better protect your privacy We provide this notice explaining Our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, We make it available on Our homepage, from every internal Webpage in the footer and at every point where personally identifiable information may be requested. The notice describes the principles and practices that apply to the Personal Information collected from the Users of Our services via Our Web site, telephone or e-mail communications, contests, or other surveys and interactions.
“Disclose” means to release, transfer, disseminate, or otherwise communicate all or any part of any record orally, in writing, or by electronic or any other means to any person or entity.
“User” means an individual who has registered or who has provided personal information with the Web site.
“Minor” means any individual under 18 years of age, or as defined under the laws of their jurisdiction or residence.
“Personal Information” means any recorded information about specific individual whose identity may be inferred from the information. This information includes, for example, name, e-mail and mailing address, phone number, account and billing information, and other information provided by a visitor to Our Web site or incidental to providing products and services to you.
“Web site” means www.GlobusJourneys.com, as well as its child sites and Web pages, and any domestic or international-owned or managed Web site of Globus that may be accessed through it.
“We”, “Us” or “Our” means Group Voyagers, Inc. (Doing Business As [d.b.a.] “Globus” or the “Globus family of brands”).
If you do not agree with these terms, do not provide any Personal Information to Us. If you choose to refuse or withdraw your consent, we may not be able to provide you with services normally offered by Us.
We do not sell or market products to Minors. Minors are not eligible to register with, use or purchase services via the Web site . We do not knowingly collect Personal Information from any Minor, and will not deliberately use such information. If you are under 18, you may use the Web site only with the involvement of a parent or guardian.
Personal Information We Collect
We only collect Personal Information that you voluntarily provide to Us, or that is incidental to your use of Our services. The information We learn helps Us personalize and continually improve your experience with Us, and assists Us in providing for your vacation needs. Here are the types of information We gather:
How We Use Personal Information
We use your Personal Information for the purposes of responding to and processing your requests for Our products and services:
We do, at times, request credit card information, User ID, or national identification numbers to help plan and book vacations. Any such information is kept and maintained in accordance with Section VI below.
To Whom We Disclose Personal Information
Information about Our customers is an important part of Our business, and We are not in the business of selling it to others. We will only share your Personal Information with Our authorized service providers that perform services or functions on Our behalf, as required by law, or as described below.
From time to time, We may Disclose Personal Information as follows:
How We Retain Personal Information
If you are a User of Our Web site, We will retain your Personal Information in Our database record in accordance with Our records management policy and applicable laws. This record consists of address and contact information, marketing preferences, a travel preferences section, reservation and booking information and a messaging section for communications between you and Us.
While this information may be periodically purged, the retention period may extend beyond the end of your relationship with Us. We may also need to retain certain information to prevent fraudulent activity; to protect Ourselves against liability, permit Us to pursue available remedies or limit any damages that We may sustain; or if We believe in good faith that a law, regulation, rule or guideline requires it.
Your Personal Information will be stored in secured locations and on servers controlled by Us, located either at Our offices or at the offices of service providers.
How You Can Control the Use of Your Information
As discussed above, you can always choose not to provide Personal Information. Guest browsing is available on the Web site, even though Personal Information might be needed to make a purchase or to take advantage of certain services.
We provide you with choice and control over the collection and use of your Personal Information, as well as a means of updating, correcting, or removing any Personal Information stored in your database record.
This Web site uses third-party cookies or pixels (transparent image files) to track Our online advertising activity and your response to it, allowing Us to tailor offers and information to your interests. This technology also allows Our advertising partners to recognize a unique cookie on your Web browser, which in turn enables Us to learn which advertisements bring users to Our website. Data collected from these cookies, or pixels, is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or e-mail address. The cookies We use do not detect any information that is stored on your computer.
We provide you with the opportunity to specifically choose the promotional marketing communications you wish to receive from Us. For e-mailed newsletters and promotional messages, you may adjust your marketing preferences through the “Subscriber Login” section or this can be accomplished sending an e-mail to eServices@globusfamily.com that includes your full name, street address and e-mail address, and specify that you don't want to continue receiving e-mail. You can also e-mail Us to request no to receive postal mail from Us. If you choose not to receive any of the promotional marketing services that We provide, then We will not send them to you.
How We Protect Your Information
To protect the confidentiality of your Personal Information, We employ physical, administrative, and technical safeguards to help protect the confidentiality and integrity of the information and to reduce the risk of loss, misuse, unauthorized access disclosure or modification of Personal Information.
California Privacy Rights
Under California Law, California residents have the right to request in writing from a business, (a) a list of the categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including Independent Affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (b) the names and addresses of all such third parties. To request the above information, please contact us by contacting our Customer Care department at eServices@globusfamily.com.
We will respond to such written requests within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
5301 South Federal Circle
Littleton, CO 80123
Telephone Number: 866.755.8581